Terms of Service

Last Updated: July 7, 2026

Welcome to Remay. These Terms of Service govern your use of our website and your purchase of products from Remay. By accessing our website or placing an order, you agree to these terms.

1. General Information

This website is operated by Remay. Throughout the site, the terms “we,” “us,” and “our” refer to Remay.

Remay provides customers with sleep, comfort, and wellness products designed to support a better daily experience.

We reserve the right to update, modify, or replace these Terms of Service at any time. Any changes will be posted on this page, and continued use of the website after changes are posted means you accept the updated terms.

2. Website Use

By using this website, you confirm that you are at least the age of majority in your state or have received permission from a parent or legal guardian to use this website.

You agree not to:

• Use the website for unlawful purposes.

• Provide false or misleading information.

• Attempt to interfere with website security or functionality.

• Copy, reproduce, distribute, or misuse any content from this website without written permission.

We reserve the right to refuse service, restrict access, or terminate accounts that violate these terms.

3. Orders and Payments

When you place an order through Remay, you agree that all information provided is accurate and complete.

After placing an order, you will receive an order confirmation. This confirmation does not guarantee acceptance of the order. Remay reserves the right to cancel or refuse an order due to pricing errors, product availability issues, suspected fraud, or other circumstances.

We accept payment methods displayed during checkout, including available credit cards and other supported payment providers.

All payments must be completed before orders are processed.

4. Product Information

We make every effort to display product descriptions, images, and details accurately.

However:

• Colors and appearance may vary slightly depending on your device settings.

• Product images are provided for illustration purposes.

• We do not guarantee that all products will always be available.

We reserve the right to modify, discontinue, or update products at any time.

5. Shipping and Delivery

Shipping times and delivery information are provided in our Shipping Policy.

Remay is not responsible for delays caused by shipping carriers, customs, weather conditions, or circumstances outside of our control.

Customers are responsible for providing accurate shipping information at checkout.

6. Returns, Refunds, and Exchanges

Remay offers a 60-Day Comfort Guarantee.

Customers may request a return within 60 days from the date they receive their order, subject to the conditions outlined in our Refund Policy.

For complete details regarding returns, refunds, and exchanges, please review our Refund Policy.

7. Intellectual Property

All content on this website, including logos, brand names, text, images, graphics, designs, and other materials, is the property of Remay or its content providers and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or use any content from this website without prior written permission.

8. Third-Party Links

Our website may contain links to third-party websites or services.

Remay is not responsible for the content, availability, security, or privacy practices of third-party websites.

Accessing third-party websites is done at your own risk.

9. Disclaimer and Limitation of Liability

Remay provides its website and products on an “as available” and “as is” basis.

While we strive to provide accurate information and high-quality products, we do not guarantee that the website will always be available, error-free, or uninterrupted.

To the maximum extent permitted by law, Remay shall not be responsible for indirect, incidental, or consequential damages resulting from the use of our website or products.

Nothing in these terms limits any rights that cannot be legally excluded.

10. Governing Law

These Terms of Service shall be governed by applicable laws without limiting customers’ rights under mandatory consumer protection laws that may apply in their location.

11. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Remay Customer Support
Email: tryremay@gmail.com

Thank you for choosing Remay. We are committed to helping you sleep better and feel better.